Refund & Cancellation Policy

1. Introduction

At Musecorp Legal Solutions, your satisfaction is important to us. We are committed to providing transparent, professional support for business registration, compliance, taxation, documentation, trademark filing, and allied service requirements.

If you are not satisfied with our services, please review our refund and cancellation policy below.

2. Scope of Refunds

Professional Fees

Professional fees may be eligible for refund, after applicable deductions, if the refund request is made within the applicable refund period and before substantial work has been initiated.

Government Fees

Government fees, statutory filing charges, portal charges, or authority fees are refundable only if the corresponding authority returns the amount to us.

3. 30-Day Refund Window

You may request a refund within 30 days from the date of payment. After 30 days, payments are considered non-refundable.

4. Cancellation Charge

A 20% cancellation fee will be deducted from all refundable professional fees to account for administrative costs, review time, and work already completed.

5. Change of Service Within 3 Days

If you wish to switch to a different service, you must request the change within 3 days of your original payment. We will review and adjust your engagement accordingly, subject to the availability and scope of the new service.

6. How to Request a Refund or Service Change

To request a refund, cancellation, or change of service, please contact Musecorp and provide the necessary details.

• Call or give a missed call at +91 84482 77497.
• Provide your invoice number, service name, and reason for the refund or service change.
• Our team will guide you through the next steps and assist with your request.

7. Processing & Refund Timeline

Refund Method

Approved refunds are processed back to the original mode of payment, wherever technically possible.

Processing Time

Refunds are typically processed within 3 to 5 weeks after receiving complete documentation and approval.

8. Important Notes

Work Already Performed

Refunds will not apply for services already initiated, including drafting, filings, consultations, document review, coordination, or professional work already performed.

Government Processing Delays

Musecorp cannot refund or be held responsible for delays, rejections, downtime, or decisions made by government authorities or third-party platforms.

Non-Refundable Circumstances

Any rejection, delay, alteration, or additional requirement caused by third-party platforms, such as MCA, Income Tax portal, GST portal, trademark registry systems, incomplete client information, incorrect documents, or delayed client response is not eligible for refund.

9. Situations Beyond Our Control

If external factors such as natural disasters, internet outages, pandemics, government service interruptions, portal downtime, or other events beyond our control affect service timelines, Musecorp is not liable for delays or service disruption.

10. Contact for Refunds and Support

For refund, cancellation, service-change, or support requests, please contact us: